1. Q: How does your company ensure the precision and quality of your products?
A: KINGTEAM is certified by IATF16949:2016 and ISO9001:2015 management system, and equipped with nearly 300 sets of high precision equipments imported from Japan and Taiwan to ensure that our products meet the requirements of micron-level precision.
2. Q: How do you ensure the consistency and reliability of raw materials?
A: We have a strict raw material control and traceability system and comply with ISO9001:2015 quality management standards to ensure the consistency and high reliability of all materials.
3. Q: How do you ensure the stability of the supply chain, especially in case of urgent orders?
A: KINGTEAM has a flexible production arrangement and quick response mechanism, which can be adjusted according to customers' urgent orders to ensure on-time delivery.
4. Q: How do you ensure the transparency of the production process?
A: We provide detailed production and quality control data, customers can understand the quality control of each production process through the reports we provide.
5. Q: What international quality certifications do your products have?
A: Our products comply with international standards such as ISO9001:2015, ISO14001:2015, ISO45001:2018 and IATF16949:2016, which ensures that product quality meets the requirements of global customers.
6. Q: How to ensure on-time delivery?
A: We have a modern management system and experienced production team, all processes are carried out strictly according to schedule to ensure on-time delivery.
7. Q: What are your company's advantages in technology and process innovation?
A: KINGTEAM not only has rich experience in manufacturing precision parts, but also has a R&D team that specializes in automated production equipment to ensure that we are always at the forefront of technology.
8. Q: What are your testing equipment and capabilities?
A: Our company is equipped with all kinds of high-end precision testing equipments, which can carry out comprehensive quality testing and ensure the stable quality of each part.
9. Q: How do you respond to customers' environmental requirements?
A: Our production process complies with ISO14001:2015 and ROHS standards, and we continue to optimize our environmental protection measures to meet the environmental requirements of our international customers.
10. Q: How do you avoid communication barriers when sourcing across borders?
A: We have a professional foreign trade team that is proficient in multiple languages and has rich experience in cross-border cooperation to ensure smooth and barrier-free communication.
11. Q: How do you ensure the safety of customers' information and data?
A: KINGTEAM has a strict information security management system, all customer information and technical documents are properly protected.
12. Q: What safeguards do you have in terms of packaging and logistics?
A: We attach importance to packaging and transportation, and adopt protective measures to ensure the integrity of precision parts during long-distance transportation.
13. Q: Can you handle customization?
A: We have a professional technical development team that can provide customized product solutions according to the specific needs of our customers.
14. Q: How do you cope with complex quality issues and after-sales demands?
A: Our after-sales service team will respond to customer feedback in a timely manner and provide technical support and solutions quickly.
15. Q: How does your production capacity meet the requirements of high-precision parts in the automotive industry?
A: KINGTEAM specializes in the production of high precision parts such as automotive transmission parts, control valves, valve control shafts, etc. We use advanced CNC machining equipment, which can meet the high standard of precision requirements.
16. Q: Is your production process stable?
A: We have advanced equipment and perfect quality control process to ensure the consistency and stability of each batch of parts.
17. Q: How do you ensure the transparency of the supply chain and avoid problems caused by multiple layers of agents?
A: We work directly with our customers without intermediate agents to ensure the transparency and efficiency of the procurement chain.
18. Q: How do you handle cultural differences and business challenges in cross-border sourcing?
A: We have rich experience in cross-border cooperation and have developed a special business communication process that emphasizes understanding and respect for cultural differences.
19. Q: How do you prevent intellectual property leakage?
A: We have strict non-disclosure agreements and intellectual property protection measures in place to protect our clients' design and technical information from disclosure.
20. Q: How do you handle the risk of unexpected supply chain disruptions?
A: We have a mature risk management system and supply chain early warning mechanism to quickly respond to unexpected supply chain disruptions.
21. Q: How do you deal with the need for delivery flexibility?
A: We have a flexible production and supply chain management system, which can adjust the production plan according to the changing needs of customers.
22. Q. Are your technical documents and reports standardized?
A: We provide detailed and standardized technical documents and quality reports to help customers better understand product information.
23. Q: How do you ensure process consistency?
A: We ensure the consistency of parts in each batch through standardized processes and high-precision equipment.
24. Q: Does your packaging and transportation meet international standards?
A: Our packaging solutions comply with international standards to ensure that our products are safe and undamaged during transportation.
25. Q: How do you minimize risks in contract execution?
A: We have clear contract terms and perfect risk management system to ensure smooth execution of the contract.
26. Q: How do you ensure full traceability of quality?
A: We have detailed records of our production and quality control processes so that customers can trace the production information of each part at any time.
27. Q: How do you prevent commercial bribery?
A: We adhere to transparent and fair business guidelines, and strictly comply with compliance requirements to avoid improper business practices.
28. Q: Is your financial situation transparent?
A: As a high-tech enterprise, our financial status is open and transparent, and we have maintained long-term cooperative relationships with a number of internationally renowned clients.
29. Q: How is your occupational health and safety management?
A: We comply with ISO45001:2018 standard and strictly manage the occupational health and safety of our employees to reduce the safety hazards in the production process.
30. Q: Why did you choose KINGTEAM Precision as a long-term supplier?
A: KINGTEAM has more than 20 years of experience in the precision hardware industry, with multiple advantages such as leading technology, high quality, flexible delivery, reliable after-sales service, etc., which can be your reliable long-term partner.